Key challenges and questions for fuel suppliers and traders:

1. Opportunity to drive growth, but how? What’s my business model? Physical/M&A? Which markets do I need to exit or enter?
2. Lack of skills to consult with customers based on their increasing challenges. Challenges in moving from a purely transactional relationship to one of partnership?
3. Need for re-calibration of sales teams and infrastructure to drive growth; Key account/customer relationship management.
4. Internal knowledge and intelligence not being used for business planning.
5. Uncertainty of and threats in volatile market; counterparty and credit risk.
6. Dearth of non-strategic, ineffective marketing tactics, channels and collateral.